Shipping policy

Shipping Policy

Last updated: May 2026

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Method & Delivery

We offer standard shipping on all orders within Malaysia. Estimated delivery times are 2–3 business days after dispatch.

Tracking

A tracking number will be provided via email once your order has been dispatched.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us at support@slabaura.com within 7 days of the expected delivery date with your order number and photos (if applicable). We will work with you to resolve the issue.

Incorrect Address

Please ensure your shipping address is correct at checkout. Slab Aura™ is not responsible for orders delivered to an incorrect address provided by the customer.